1. Set incremental SMART Goals for Yourself
2. Acknowledge Your Victories - Even
the Small Ones
3. Expect Success on Every Call
4. Avoid Call Contamination
5. Work Your Way Out of a Negative Mood
6. Try Leaving All Calls on a Positive
Note
7. Get Off the Self-Esteem Roller Coaster
Identify several that you will apply next week:
“Failure is
the opportunity to begin again more intelligently.”
- Henry Ford